- CEOs, COOs, CIOs, CTOs
- Customer Experience Directors
- Customer Service Directors
- Customer Operations Directors
- Contact Centre Directors
- IT directors
- Heads of Call Centres
Heads/VP/Directors/Managers responsible of:
- Chief Customer Officer
- Chief Digital Officer
- Chief Operating Officer
- Chief Information Officer
- Chief Technology Officer
- Customer Contact
- Contact Centre
- Call Centre
- Custom Operations
- Customer Service
- Service Delivery
- Omni Channel
- Customer Core
- Customer Experience
- Customer Engagement
- Customer Success
- Customer Support
- Communication Leaders
- Customer Experience technology
- Innovation & Technology
- Customer Analytics