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Attending gives you the chance to speak face-to-face with the CX and Contact Technology industry's biggest players. Giving you the opportunity to bring your business up to date with changes and gives your customers the best experience possible.
You will be able to connect with thousands of customer engagement professionals and industry leaders. If you are looking to connect with new and existing clients then you do not want to miss out on this event.
The UK’s leading event for bringing together IT and CX leaders together with industry-leading vendors and channel partners to concentrate on the issues facing the customer contact world.
Products and Services to improve:
- Unified Communications & Collaboration
- Contact Centre
- Cloud Communications
- Artificial Intelligence
- Omni Channel
- Customer Experience
- Customer Services
- Customer Engagement
- Hosted/Cloud Phone Systems
- Learning Solutions
- Workforce Management
- Chatbots & Virtual Agents
- Live Chat/Video Chat
- Interactive Voice Response (IVR)
- Self Service Automation
- Voice Biometrics
- CRM Systems
- Speech/Text Analytics
- Outsourcing
- Payment Solutions
- Collaboration Platforms
- Call Recording
- Video Conferencing
- Recruitment
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